Terms and Conditions
Effective Date: July 29, 2026
These Terms and Conditions govern access to and use of the Three Sixteen Technologies LLC website and the purchase of products from Three Sixteen Technologies LLC.
Throughout these Terms and Conditions, “Three Sixteen Technologies,” “we,” “us,” and “our” refer to Three Sixteen Technologies LLC. “Customer,” “you,” and “your” refer to the person or organization accessing our website, requesting a quotation, submitting a purchase order, or purchasing products from us.
By accessing our website, you agree to the website-use provisions of these Terms and Conditions. By accepting a quotation, submitting an order, authorizing payment, or purchasing products from us, you also agree to the applicable sales provisions of these Terms and Conditions.
1. Website Purpose
Our website provides information about Three Sixteen Technologies, our products, warranty coverage, shipping practices, and related services.
The website is primarily informational and does not guarantee that any product is currently available, suitable for a particular application, or available at a specific price or delivery date.
A website listing, product description, photograph, specification, or other published information does not constitute a binding offer to sell.
2. Quotations
Unless otherwise stated in writing, quotations issued by Three Sixteen Technologies are valid for 15 calendar days from the quotation date.
After a quotation expires, pricing, product availability, shipping charges, freight charges, duties, taxes, configurations, and estimated lead times may change without notice.
A quotation is based on the information available when it is prepared. Changes to quantities, products, configurations, delivery addresses, receiving requirements, or requested services may require a revised quotation.
Quotations are not binding purchase agreements until the customer accepts the quotation and Three Sixteen Technologies confirms the order in writing.
3. Orders and Acceptance
All orders are subject to review and written acceptance by Three Sixteen Technologies.
Submitting a purchase order, payment, or other order request does not require us to accept or fulfill the order. We may reject or place an order on hold because of:
Product availability
Incomplete or inaccurate information
Payment or credit concerns
Pricing or specification errors
Shipping or receiving limitations
Suspected fraud or unauthorized activity
Legal or regulatory restrictions
Other reasonable business considerations
An order becomes accepted when we issue a written order confirmation, invoice, or other written acceptance.
Any additional or conflicting terms included in a customer’s purchase order or other document will not apply unless Three Sixteen Technologies expressly accepts those terms in writing.
4. Product Availability
Product availability is subject to change.
Some products may be:
In stock
Manufactured or assembled after ordering
Procured from a supplier after ordering
Configured or pre-wired according to customer requirements
Temporarily unavailable
Discontinued or replaced by a comparable model
We may limit quantities, discontinue products, update product designs, or decline orders when inventory or supplier availability is limited.
We will not substitute a materially different product without the customer’s approval.
5. Pricing
Prices are stated in United States dollars unless otherwise indicated.
Website prices, when displayed, may not include:
Shipping or freight
Special delivery services
Sales, use, excise, or similar taxes
Duties, tariffs, or customs charges
Installation or assembly
Customization or configuration
Additional accessories
Payment-processing or bank charges
Other services not expressly included
The customer’s formal quotation or order confirmation will identify the applicable products, quantities, pricing, and separately quoted charges.
We reserve the right to correct typographical, pricing, calculation, or product-information errors. If a material error is discovered after an order is submitted, we may provide corrected information and allow the customer to approve the correction or cancel the affected portion of the order before shipment.
6. Taxes and Exemption Documentation
Customers are responsible for applicable sales, use, excise, and similar taxes unless a valid exemption applies.
A customer claiming tax-exempt status must provide complete and valid exemption documentation before the order is invoiced or processed. We may reject incomplete, expired, or inapplicable exemption certificates.
The customer remains responsible for any tax, penalty, interest, or assessment resulting from inaccurate or invalid exemption information.
7. Payment Terms
Payment requirements will be stated on the applicable quotation, invoice, or order confirmation.
Three Sixteen Technologies may require full or partial payment before:
Processing an order
Procuring products or components
Beginning production or customization
Preparing or configuring products
Releasing an order for shipment
Accepted payment methods may include:
Credit card
ACH transfer
Business check
Approved purchase order
Other payment methods accepted by us in writing
Orders paid by check may be held until the payment has cleared.
Purchase orders and Net 30 payment terms are available only to schools, government agencies, businesses, and other organizations that receive prior written approval from Three Sixteen Technologies.
Credit approval may be changed or withdrawn at our discretion based on payment history, financial information, or other reasonable credit considerations.
Customers are responsible for charges resulting from returned payments, rejected transfers, payment disputes, or inaccurate payment instructions to the extent permitted by law.
8. Order Changes
Requests to change an accepted order must be submitted in writing.
A requested change is not effective unless Three Sixteen Technologies approves it in writing. Changes may affect:
Product pricing
Shipping charges
Taxes
Product availability
Production schedules
Lead times
Delivery dates
Configuration requirements
We may decline changes after products have been ordered, manufactured, configured, pre-wired, packaged, or released for shipment.
9. Order Cancellations
Cancellation requests must be submitted in writing.
Standard-stock orders may be canceled before shipment if processing has not begun and Three Sixteen Technologies has not incurred nonrecoverable costs.
Custom, custom-branded, special-order, pre-wired, configured, modified, made-to-order, or specially procured products become noncancelable once production, procurement, configuration, preparation, or other order-specific work has begun.
Approved cancellations may be subject to deductions for costs already incurred, including:
Supplier charges
Customization or production costs
Configuration or preparation labor
Packaging expenses
Payment-processing costs
Administrative costs
Shipping, freight, interception, or storage charges
Once an order has been transferred to a carrier, it cannot be canceled without potential additional charges. Any approved return after shipment will be governed by the return provisions of these Terms and Conditions and our Shipping & Freight Policy.
Nothing in this section limits cancellation or refund rights that cannot legally be waived.
10. Shipping and Delivery
Shipping and freight charges are separately identified on the customer’s quotation unless otherwise stated in writing.
Shipping methods, freight services, processing times, delivery requirements, customer responsibilities, damage-reporting procedures, and carrier-claim requirements are governed by our Shipping & Freight Policy, which is incorporated into these Terms and Conditions.
Processing and delivery dates are estimates unless a guaranteed service or delivery commitment is expressly included in writing.
If we cannot ship within an applicable promised time, we will provide notice and offer any delay-consent, cancellation, or refund options required by applicable law.
Customers are responsible for providing complete and accurate:
Delivery addresses
Contact information
Receiving hours
Loading-dock information
Liftgate requirements
Limited-access information
Inside-delivery requirements
Appointment requirements
Unloading capabilities
Other relevant receiving instructions
Additional carrier charges resulting from incomplete, inaccurate, or changed delivery information may be invoiced to the customer.
11. Delivery Inspection and Shipping Damage
Customers must inspect shipments promptly and comply with the inspection and reporting procedures stated in our Shipping & Freight Policy.
Visible freight damage or shortages must be documented on the carrier’s delivery receipt before the driver leaves.
Concealed damage, missing items, or parcel-delivery issues must be reported within the time periods stated in our Shipping & Freight Policy.
Customers must retain the product, shipping cartons, pallets, protective materials, labels, and other packaging until Three Sixteen Technologies confirms that they may be discarded.
Failure to inspect, document, report, or preserve a shipment properly may affect the ability to obtain carrier reimbursement, repair, replacement, credit, or another remedy.
12. Returns
Eligible standard-stock products may be returned only with prior written authorization from Three Sixteen Technologies.
A return request must be submitted within 30 calendar days after delivery.
To qualify for return consideration, a product must be:
Unused
Uninstalled
Unmodified
Undamaged
Complete
In resalable condition
Returned with all accessories, components, documentation, and hardware
Returned in its original packaging
Accompanied by proof of purchase
Unauthorized returns may be refused or returned to the customer at the customer’s expense.
Customers are responsible for return shipping, freight, packaging, insurance, and related costs unless the return results from a verified shipping error, transit damage, or qualifying product defect attributable to Three Sixteen Technologies.
Original shipping, freight, delivery-service, and payment-processing charges are nonrefundable unless otherwise required by law or approved by us in writing.
13. Restocking Fee
Approved returns of eligible standard-stock products are subject to a 20% restocking fee.
Additional deductions may apply when a returned product has:
Missing parts or accessories
Damaged or missing packaging
Signs of installation or use
Cosmetic damage
Improper packaging
A condition that reduces its resale value
Additional inspection, repair, repackaging, or handling requirements
The restocking fee will not apply to a verified shipping error, qualifying transit-damage claim, or covered product defect attributable to Three Sixteen Technologies.
14. Nonreturnable Products
The following products are nonreturnable unless otherwise required by law or expressly approved in writing:
Custom-manufactured products
Custom-branded products
Special-order products
Pre-wired products
Configured or modified products
Made-to-order products
Products procured specifically for a customer
Clearance, discontinued, or final-sale products
Opened earbuds and other in-ear products
Products damaged after delivery
Products altered or repaired without authorization
Products missing original packaging, components, or accessories
Products identified as nonreturnable on the quotation or order confirmation
Large-quantity orders may be designated nonreturnable when inventory is manufactured, reserved, or procured specifically for the customer. Any such restriction will be identified on the applicable quotation or order confirmation.
15. Refunds and Credits
Approved refunds or credits will be calculated after the returned product is received and inspected.
Applicable deductions may include:
Restocking fees
Original shipping or freight
Return shipping or freight
Missing components
Product damage
Packaging damage
Carrier charges
Other authorized costs
Approved refunds will generally be issued to the original payment method when reasonably possible.
A refund, credit, replacement, or exchange will not be issued until the product and supporting documentation have been received and evaluated.
Exchanges may be processed as a return and a separate new order unless otherwise agreed in writing.
16. Product Warranties
Products are covered only by the written warranty applicable to the specific product or product category.
Warranty periods, covered defects, exclusions, claim requirements, available remedies, and limitations are stated in the Three Sixteen Technologies Limited Warranty, which is incorporated into these Terms and Conditions.
A return authorization does not constitute approval of a warranty claim. Products submitted for warranty service may be inspected and tested to determine whether the reported issue qualifies for coverage.
To the fullest extent permitted by law, no employee, reseller, supplier, representative, or other person may modify or expand a written warranty unless Three Sixteen Technologies expressly approves the modification in writing.
17. Product Information and Compatibility
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, specifications, compatibility information, and other website content.
However:
Product colors may vary because of lighting, photography, displays, or manufacturing changes
Images may show optional accessories or equipment not included with the product
Dimensions and weights may be approximate
Manufacturers may update designs or components
Packaging may differ from website photographs
Typographical or technical errors may occur
Customers are responsible for reviewing the applicable quotation, specifications, dimensions, electrical requirements, device compatibility, mounting requirements, weight limits, installation requirements, and intended application before ordering.
Compatibility guidance provided by Three Sixteen Technologies is based on the information supplied by the customer. We are not responsible for compatibility problems resulting from incomplete, inaccurate, or changed customer information.
18. Installation and Product Use
Unless expressly included in writing, products are sold without installation, assembly, on-site service, training, electrical work, structural modification, or removal of existing equipment.
Customers are responsible for:
Proper installation and assembly
Following product instructions and warnings
Confirming structural and electrical suitability
Using qualified personnel when appropriate
Complying with applicable building, electrical, fire, safety, accessibility, and workplace requirements
Supervising product use
Using products only for their intended purposes
Three Sixteen Technologies is not responsible for damage or injury caused by improper installation, misuse, overloading, unauthorized modification, unsuitable mounting surfaces, improper electrical connections, or failure to follow instructions.
19. Intellectual Property
The website and its contents—including text, product descriptions, photographs, graphics, logos, layouts, videos, downloads, and other materials—are owned by or licensed to Three Sixteen Technologies and are protected by applicable intellectual-property laws.
You may view and use the website for lawful personal, organizational, or purchasing purposes.
Without prior written permission, you may not:
Copy or republish substantial website content
Use our trademarks, logos, or branding
Modify or create derivative works from website materials
Sell, sublicense, or commercially exploit website content
Misrepresent an affiliation with Three Sixteen Technologies
Remove copyright, trademark, or ownership notices
20. Prohibited Website Uses
You may not use the website:
For unlawful, fraudulent, or deceptive activity
To interfere with website security or operation
To transmit malware, harmful code, or unauthorized automated requests
To attempt unauthorized access to systems, accounts, or data
To impersonate another person or organization
To submit false or misleading information
To infringe the rights of Three Sixteen Technologies or another party
In a manner that could damage, disable, overburden, or impair the website
We may restrict or terminate website access when we reasonably believe these Terms and Conditions have been violated.
21. Third-Party Websites and Services
Our website may contain links to third-party websites, carriers, manufacturers, service providers, or other external resources.
These links are provided for convenience and do not necessarily constitute an endorsement.
Three Sixteen Technologies does not control and is not responsible for the availability, accuracy, security, content, privacy practices, products, or services of third parties.
Your use of a third-party website or service is governed by that third party’s own terms and policies.
22. Website Disclaimer
We make reasonable efforts to maintain an accurate, secure, and available website. However, the website may occasionally contain errors or experience interruptions, maintenance, delays, or technical problems.
To the maximum extent permitted by law, the website and its general informational content are provided on an “as available” basis without guarantees regarding uninterrupted access, error-free operation, or suitability for a particular purpose.
Product warranty rights are governed separately by the applicable written Limited Warranty and applicable law.
23. Limitation of Liability
To the maximum extent permitted by applicable law, Three Sixteen Technologies will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, revenue, business opportunities, data, productivity, or use, arising from or related to:
Website use
Product purchase or use
Shipping or delivery delays
Installation or configuration
Product unavailability
Third-party services
These Terms and Conditions
To the maximum extent permitted by law, our total liability arising from or related to a particular product or order will not exceed the amount actually paid to Three Sixteen Technologies for the product or order giving rise to the claim.
Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited.
24. Events Beyond Our Reasonable Control
Three Sixteen Technologies will not be responsible for delay or failure caused by events beyond our reasonable control, including:
Natural disasters
Severe weather
Fire or flooding
Epidemics or public-health emergencies
War, terrorism, or civil unrest
Government actions or restrictions
Customs or import delays
Supplier or manufacturing disruptions
Product or component shortages
Labor disputes
Utility or communications failures
Cybersecurity incidents
Transportation or carrier disruptions
Port congestion
Changes in tariffs, duties, or trade restrictions
Other events that could not reasonably be prevented
We will make commercially reasonable efforts to communicate material delays and resume performance when reasonably possible.
25. Privacy
Information collected through the website is handled according to our Privacy Policy, which is incorporated into these Terms and Conditions.
Do not submit confidential or highly sensitive information through our general contact form or ordinary email.
26. Electronic Communications
You agree that quotations, order confirmations, invoices, notices, disclosures, approvals, and other communications may be delivered electronically.
Electronic acceptance, email approval, electronic signatures, and electronically submitted purchase orders may be treated as written communications to the extent permitted by applicable law.
You are responsible for providing and maintaining accurate contact information.
27. Governing Law
These Terms and Conditions and transactions with Three Sixteen Technologies are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute will be subject to the jurisdiction of a court of competent jurisdiction in California, except where applicable law requires otherwise.
28. Order of Precedence
If documents relating to an order conflict, the more specific written document will control over the more general document.
Unless otherwise agreed in a signed writing, the order of precedence is:
A signed agreement between the customer and Three Sixteen Technologies
The accepted quotation or order confirmation
A product-specific written warranty for warranty-related matters
The Shipping & Freight Policy for shipping-related matters
These Terms and Conditions
Terms appearing only in a customer purchase order or other customer document do not modify these Terms and Conditions unless expressly accepted by Three Sixteen Technologies in writing.
29. Severability
If any provision of these Terms and Conditions is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.
30. No Waiver
Failure by Three Sixteen Technologies to enforce a provision of these Terms and Conditions does not waive our right to enforce that provision or another provision later.
A waiver is effective only when expressly provided in writing by an authorized representative of Three Sixteen Technologies.
31. Assignment
You may not assign or transfer your rights or obligations relating to an order without our prior written approval.
Three Sixteen Technologies may assign its rights or obligations in connection with a merger, acquisition, restructuring, financing, sale of assets, or transfer of business operations, subject to applicable law.
32. Entire Agreement
These Terms and Conditions, together with the accepted quotation, order confirmation, applicable written warranty, Shipping & Freight Policy, Privacy Policy, and any signed agreement, constitute the complete agreement relating to the applicable website use or transaction.
They replace prior discussions, communications, or representations relating to the same subject matter, except for terms expressly preserved in a signed writing.
33. Changes to These Terms and Conditions
We may update these Terms and Conditions periodically.
Revised Terms and Conditions become effective when posted with a new effective date and apply to website use occurring after that date.
Orders accepted before an update will generally remain governed by the terms in effect when the order was accepted unless the parties agree otherwise in writing or applicable law requires a different result.
34. Contact Us
Questions about these Terms and Conditions may be directed to:
Three Sixteen Technologies LLC
Email: info@threesixteentechnologies.com
Phone: (800) 611-0069
Business Hours: Monday–Thursday, 6:00 AM–4:30 PM Pacific Time